Informal Technology Markets in the Global South

The project unpacks the practices and underlying social and technical infrastructures sustaining informal marketplaces in the Global South

  1. Chandra, P. & Chen J. (2019). Taming the Amazon: The Domestication of Online Shopping in India. In Proceedings of the Tenth International Conference on Information and Communication Technologies and Development. ACM.
  2. Pal, J., Chandra, P., et al. (2018). Digital payment and its discontents: Street shops and the Indian government’s push for cashless transactions, In Proceedings of the 2018 SIGCHI conference on human factors in computing systems. link
  3. Chandra, P. (2017). Informality and Invisibility – Traditional Technologies as Tools for Collaboration in an Informal Market, In Proceedings of the 2017 SIGCHI conference on human factors in computing systems (pp. 4765-4775). link
  4. Chandra, P., Ahmed, S.I., Pal, J. (2017). Market Practices and the Bazaar: Technology Consumption in Urban ICT Markets in the Global South, In Proceedings of the 2017 SIGCHI conference on human factors in computing systems (pp. 4741-4752). link

The Software Piracy Ecosystem

The project maps the software piracy supply ecosystem - from understanding the institutions that support the warez scene where software is initially cracked to parsing the motivations of vendors who sell these softwares to consumers.

  1. Chandra, P. (2016). Order in the Warez, Scene: Explaining an Underground Virtual Community with the CPR Framework. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (pp. 372-383). ACM. link
  2. Chandra, P. (2016). Across the Borders of Legality: Leveraging Pirate Infrastructures, at HCI4D Across Borders, CHI 2016, USA

Twitter and Politics

The project looks at the adoption and use of social media by politicians in the Global South with a focus on how social media relates to discourses of development.

  1. Gonawela, A., Pal, J., Thawani, U., Vlugt, V.V., Out, W., & Chandra, P. (2018) Attack or Insult: Populist Style and Antagonistic Messaging on Twitter of Donald Trump, Narendra Modi, Nigel Farage, and Geert Wilders. In Proceedings of the European Conference on Computer Supported Cooperative Work (ECSCW) (2018). Springer. link
  2. Chakraborty, S., Pal, J., Chandra, P., & Romero, D. (2018). Political Tweets and Mainstream News Impact in India: A Mixed Methods Investigation into Political Outreach. 1st ACM SIGCAS Conference on Computing and Sustainable Societies (COMPASS 2018). link
  3. Pal, J., Chandra, P., et al. (2017). Innuendo as Outreach: @narendramodi and the Use of Political Irony on Twitter. International Journal of Communication, 11, 22. Chicago. link
  4. Pal, J., Chandra, P., & Vydiswaran, V. V. (2016). Twitter and the Rebranding of Narendra Modi. Economic & Political Weekly, 51(8), 53. link

Accessibility and HCI

The project analyzes surveys and interviews to study technology use amongst people with visual impairment in India, Rwanda, Malawi, Costa Rica, South Korea, and Sierra Leone.

  1. Pal, J., Viswanathan, A., Chandra, P., et al. (2017). Choosing to adapt: Agency in technology adoption for mobile smartphone users in Bangalore, India, In Proceedings of the 2017 SIGCHI conference on human factors in computing systems (pp. 5929-5940). link
  2. Pal, J., Chandra, P., et al. (2016) An Accessibility Infrastructure for the Global South, in Proceedings of the Eighth International Conference on Information and Communication Technologies and Development. link
  3. Pal, J., Youngman, M., O’Neill, T., Chandra, P., & Semushi, C. (2015). Gender and accessibility in Rwanda and Malawi. In Proceedings of the Seventh International Conference on Information and Communication Technologies and Development (p. 5). ACM. link

Missing Pieces in ICTD

The project primarily seeks to identify the constitution, growth, and impact of ICTD (Information Communication Technology and Development) research in a broad perspective. Through in-depth quantitative and qualitative analyses of the distribution of participation in and impact of ICTD research across places, people, institutions, organizations and funding agencies, this project will look beyond just trends, and instead focus on the biases and missing pieces – i.e. what, or rather who are being left out.

  1. Marathe, M., Chandra, P., et al. (2016) In search of missing pieces: A re-examination of trends in ICTD research, at ICTD 2016, Ann Arbor. link