Persistence of Older Tech
This work is part of a larger discourse on the persistence of older technologies (for example, paper and fixed-line telephones) and the work practices surrounding these technologies. These studies provide insights on how understanding the historical and cultural specificities that shape technology appropriation can inform the design of new socio-technical systems.
- Chandra, P. (2017). Informality and invisibility: Traditional technologies as tools for collaboration in an informal market. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (pp. 4765-4775). ACM. link
- Marathe, M. & Chandra, P. (2020). Officers Never Type: Examining the Persistence of Paper in e-Governance. In Proceedings of the 2020 SIGCHI conference on human factors in computing systems. ACM.