Social Media and Development

This project will study stigma, fear, and misinformation related to COVID-19 and map the social dynamics of communication on social media.

Existing Research Study: Rumours as collective sense-making

This study investigates the role of communication channels in communities making sense of external events. It also looks at how the flows of information are shaped by the contours of trust in the face of exogenous shocks.

Existing Design Project: Shaping rumours for social good

Informed by a deep understanding of rumours, this project investigates how designers can shape rumours to rapidly disseminate high-quality information to communities that are at the margins of society without access to trusted formal communication channels.


  1. Chandra, P. & Pal, J. (2019). Rumors and Collective Sensemaking: Managing Ambiguity in an Informal Marketplace. In Proceedings of the 2019 SIGCHI conference on human factors in computing systems. ACM. link
  2. Tushar, A.K., Antara, I.J., Das,D., Chandra,P, Soron, T.R, Haque, M., Ahmed, S.I. (2020). We Need More Power to Stand Up: Designing to Combat Stigmatization of the Caregivers of Children with Autism in Urban Bangladesh. In Proceedings of the Eleventh International Conference on Information and Communication Technologies and Development - ICTD ‘20. link
  3. Leveraging Rumours to reduce misinformation campaigns (Currently under Review)

Social Media and Politics

The project looks at the adoption and use of social media by politicians in the Global South with a focus on how social media relates to discourses of development.

  1. Gonawela, A., Pal, J., Thawani, U., Vlugt, V.V., Out, W., & Chandra, P. (2018) Speaking their Mind: Populist Style and Antagonistic Messaging in the Tweets of Donald Trump, Narendra Modi, Nigel Farage, and Geert Wilders. In Proceedings of the European Conference on Computer Supported Cooperative Work (ECSCW) (2018). Springer. link
  2. Chakraborty, S., Pal, J., Chandra, P., & Romero, D. (2018). Political Tweets and Mainstream News Impact in India: A Mixed Methods Investigation into Political Outreach. 1st ACM SIGCAS Conference on Computing and Sustainable Societies (COMPASS 2018). link
  3. Pal, J., Chandra, P., et al. (2017). Innuendo as Outreach: @narendramodi and the Use of Political Irony on Twitter. International Journal of Communication, 11, 22. Chicago. link
  4. Pal, J., Chandra, P., & Vydiswaran, V. V. (2016). Twitter and the Rebranding of Narendra Modi. Economic & Political Weekly, 51(8), 53. link
Assistant Professor, Faculty of Information

I study design and informality focusing on communities who live on the margins.