"design"

Officers Never Type: Examining the Persistence of Paper in e-Governance

The Global South has seen a proliferation of e-governance initiatives aimed at digitizing governmental service delivery. However, paper continues to remain the primary medium of bureaucracy. During ethnographic fieldwork at the CM Helpline, a …

We Need More Power to Stand Up: Designing to Combat Stigmatization of the Caregivers of Children with Autism in Urban Bangladesh

Stigma, a critical challenge for social justice, has not received much attention in ICTD literature. Most existing designs that aim to combat stigma draw on an 'information and awareness' approach that is often inadequate to address stigma's deeper …