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Priyank Chandra

Postdoctoral Fellow

Computer Science, University of Toronto

I am passionate about ethical research that can help us understand the socio-technical practices of communities living at the margins of society. A major strand of my research focuses on how informality shapes everyday life and technology use, and how this can inform the design of bottom-up community-centric technologies.

I am currently a postdoctoral fellow at the dgp Lab at University of Toronto’s Computer Science Department. Here I work with Prof. Syed Ishtiaque Ahmed and the Thirdspace research group. In May 2019, I completed my Ph.D. from the School of Information at the University of Michigan, Ann Arbor where I was adviced by Prof. Joyojeet Pal. I hold a MS in Economics and a BE in Electronics Engineering with prior experience in education research and data analytics.

My research is interdisciplinary, influenced by theories and concepts from STS, sociology, development studies, and institutional analysis, and existing socio-technical research drawn from HCI/CSCW and information studies.

Interests

  • HCI/CSCW
  • Informality
  • Socio-technical Research
  • ICTD

Education

  • PhD in Information, 2019

    University of Michigan, Ann Arbor, USA

  • MS in Economics, 2009

    Indian Statistical Institute, New Delhi, India

  • BE in Electronics and Communications, 2006

    VTU, India

Projects

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Design for Invisibility

Imagining new design paradigms that are cognizant of the interplay between the formal and informal

The Middle Ground: Designing for Negotiability

How can we be more generous to actors when designing?

Transnational Informality and HCI

Studying the technical infrastructures supporting informal transnational networks

Missing Pieces in Development Research

Identify the constitution, growth, and impact of ICTD

Pirate Infrastructures

Mapping the software piracy supply ecosystem

Accessibility and HCI

Studying technology use among people with visual impairment

Social Media and Politics

The adoption and use of social media with a focus on how it relates to discourses of development

Informal Technology Marketplaces

Unpacking the practices and underlying social and technical infrastructures sustaining traditional marketplaces

Publications

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(2019). Taming the Amazon: the domestication of online shopping in Bangalore, India. Proceedings of the Tenth International Conference on Information and Communication Technologies and Development - ICTDX ‘19.

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(2019). Rumors and Collective Sensemaking: Managing Ambiguity in an Informal Marketplace. Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems - CHI ‘19.

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(2017). Market Practices and the Bazaar: Technology Consumption in ICT Markets in the Global South. Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems - CHI ‘17.

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(2017). Informality and Invisibility: Traditional Technologies as Tools for Collaboration in an Informal Market. Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems - CHI ‘17.

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(2016). An Accessibility Infrastructure for the Global South. Proceedings of the Eighth International Conference on Information and Communication Technologies and Development - ICTD ‘16.

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(2016). In search of missing pieces: A re-examination of trends in ICTD research. Proceedings of the Eighth International Conference on Information and Communication Technologies and Development - ICTD ‘16.

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(2016). Order in the Warez Scene: Explaining an Underground Virtual Community with the CPR Framework. Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems - CHI ‘16.

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(2015). Assistive technologies and autonomy in a cyborg world. Proceedings of the Seventh International Conference on Information and Communication Technologies and Development - ICTD ‘15.

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(2015). Gender and accessibility in Rwanda and Malawi. Proceedings of the Seventh International Conference on Information and Communication Technologies and Development - ICTD ‘15.

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Experience

 
 
 
 
 

Postdoctoral Fellow

Department of Computer Science, University of Toronto

Aug 2019 – Present Toronto, Canada
 
 
 
 
 

Visiting Researcher

New York University, Abu Dhabi

Sep 2017 – Dec 2017 Abu Dhabi, UAE
 
 
 
 
 

UX Research Intern

Google UK

May 2017 – Aug 2017 London, UK
 
 
 
 
 

Visiting Researcher

Technology for Emerging Markets, Microsoft Research Labs

May 2015 – Aug 2015 Bangalore, India
 
 
 
 
 

Research Assistant/Teaching Assistant

University of Michigan, Ann Arbor

Sep 2013 – Dec 2018 Ann Arbor, USA
 
 
 
 
 

Technology Consultant

Srishti School of Art, Design and Technology

Jun 2013 – Aug 2013 Bangalore, India
 
 
 
 
 

Sr. Business Analyst,

Measurement Sciences, Tata Consultancy Services

Jun 2012 – Jun 2013 Bangalore, India
 
 
 
 
 

Teaching Faculty/ Technology & Assessment Coordinator

Mallya Aditi International School

Jun 2010 – May 2012 Bangalore, India
 
 
 
 
 

Business Analyst

Hewlett Packard, Bangalore

May 2009 – Jun 2010 Bangalore, India

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