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Priyank Chandra

Postdoctoral Fellow

Computer Science, University of Toronto

I’m on the job market!

I am a HCI/UX researcher, and my research broadly relates to:

  • designing for communities at the margins of society
  • immigrants, refugees, and high-risk informal communities
  • technology and development (ICTD)

I am passionate about ethical research that can help us design ‘better’ technologies through understanding the socio-technical practices of marginalized communities.

I am currently a postdoctoral fellow at the dgp Lab at University of Toronto’s Computer Science Department. Here I work with Prof. Syed Ishtiaque Ahmed and Prof. Ravin Balakrishnan at the Thirdspace research group. In May 2019, I completed my Ph.D. from the School of Information at the University of Michigan, Ann Arbor where I was adviced by Prof. Joyojeet Pal. I hold a MS in Economics and a BE in Electronics Engineering with prior experience in education research and data analytics.

My research is interdisciplinary, influenced by socio-technical research drawn from HCI/CSCW, and theories and concepts from STS, sociology, development studies, and institutional analysis.

Interests

  • HCI/UX
  • Socio-technical Research
  • Informality
  • ICTD

Education

  • PhD in Information, 2019

    University of Michigan, Ann Arbor, USA

  • MS in Economics, 2009

    Indian Statistical Institute, New Delhi, India

  • BE in Electronics and Communications, 2006

    VTU, India

Projects

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Design for Invisibility

How can we protect vulnerable citizens in the context of mass surveillance and censorship

Rumours, (Mis)information, and Stigma

Investigating informal communication channels in communities

Transnational Informality

Studying the infrastructures supporting informal transnational networks

Missing Pieces in Development Research

Identify the constitution, growth, and impact of ICTD

Pirate Infrastructures

Mapping the software piracy supply ecosystem

Social Media and Politics

The adoption and use of social media with a focus on how it relates to discourses of development

Informal Technology Marketplaces

Unpacking the practices and underlying infrastructures sustaining traditional marketplaces

Persistence of Older Tech

Explaining the persistence of older technologies

Design for Accessibility

Studying technology use among people with visual impairment

Publications

Click here –> Filter Publications.
(2021). Money Whispers: Informality, International Politics, and Immigration in Transnational Finance [Deferred for 2021]. Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems - CHI ‘21.

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(2020). We Don’t Give a Second Thought Before Providing Our Information”: Understanding Users’ Perceptions of Information Collection by Apps in Urban Bangladesh. Proceedings of the 3rd ACM SIGCAS Conference on Computing and Sustainable Societies - COMPASS ‘20.

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(2020). We Need More Power to Stand Up: Designing to Combat Stigmatization of the Caregivers of Children with Autism in Urban Bangladesh. Proceedings of the Eleventh International Conference on Information and Communication Technologies and Development - ICTD ‘20.

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(2020). Privacy Vulnerabilities in Public Digital Service Centers in Dhaka, Bangladesh. Proceedings of the Eleventh International Conference on Information and Communication Technologies and Development - ICTD ‘20.

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(2020). Officers Never Type: Examining the Persistence of Paper in e-Governance. Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems - CHI ‘20.

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(2019). Rumors and Collective Sensemaking: Managing Ambiguity in an Informal Marketplace. Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems - CHI ‘19.

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(2019). Taming the Amazon: the domestication of online shopping in Bangalore, India. Proceedings of the Tenth International Conference on Information and Communication Technologies and Development - ICTDX ‘19.

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(2018). Speaking their Mind: Populist Style and Antagonistic Messaging in the Tweets of Donald Trump, Narendra Modi, Nigel Farage, and Geert Wilders. Computer Supported Cooperative Work (CSCW).

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(2018). Digital Payment and Its Discontents: Street Shops and the Indian Government's Push for Cashless Transactions. Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI ‘18.

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(2018). Political Tweets and Mainstream News Impact in India: A Mixed Methods Investigation into Political Outreach. Proceedings of the 1st ACM SIGCAS Conference on Computing and Sustainable Societies.

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(2017). Market Practices and the Bazaar: Technology Consumption in ICT Markets in the Global South. Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems - CHI ‘17.

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(2017). Informality and Invisibility: Traditional Technologies as Tools for Collaboration in an Informal Market. Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems - CHI ‘17.

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(2017). Innuendo as Outreach: @narendramodi and the Use of Political Irony on Twitter. International Journal of Communication.

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(2017). Agency in Assistive Technology Adoption: Visual Impairment and Smartphone Use in Bangalore. Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems - CHI ‘17.

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(2016). An Accessibility Infrastructure for the Global South. Proceedings of the Eighth International Conference on Information and Communication Technologies and Development - ICTD ‘16.

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(2016). In search of missing pieces: A re-examination of trends in ICTD research. Proceedings of the Eighth International Conference on Information and Communication Technologies and Development - ICTD ‘16.

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(2016). Order in the Warez Scene: Explaining an Underground Virtual Community with the CPR Framework. Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems - CHI ‘16.

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(2016). Twitter and the rebranding of Narendra Modi. Economic & Political Weekly.

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(2015). Assistive technologies and autonomy in a cyborg world. Proceedings of the Seventh International Conference on Information and Communication Technologies and Development - ICTD ‘15.

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(2015). Gender and accessibility in Rwanda and Malawi. Proceedings of the Seventh International Conference on Information and Communication Technologies and Development - ICTD ‘15.

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Experience

 
 
 
 
 

Postdoctoral Fellow

Department of Computer Science, University of Toronto

Aug 2019 – Present Toronto, Canada
 
 
 
 
 

Visiting Researcher

New York University, Abu Dhabi

Sep 2017 – Dec 2017 Abu Dhabi, UAE
 
 
 
 
 

UX Research Intern

Google UK

May 2017 – Aug 2017 London, UK
 
 
 
 
 

Visiting Researcher

Technology for Emerging Markets, Microsoft Research Labs

May 2015 – Aug 2015 Bangalore, India
 
 
 
 
 

Research Assistant/Teaching Assistant

University of Michigan, Ann Arbor

Sep 2013 – Dec 2018 Ann Arbor, USA
 
 
 
 
 

Technology Consultant

Srishti School of Art, Design and Technology

Jun 2013 – Aug 2013 Bangalore, India
 
 
 
 
 

Sr. Business Analyst,

Measurement Sciences, Tata Consultancy Services

Jun 2012 – Jun 2013 Bangalore, India
 
 
 
 
 

Teaching Faculty/ Technology & Assessment Coordinator

Mallya Aditi International School

Jun 2010 – May 2012 Bangalore, India
 
 
 
 
 

Business Analyst

Hewlett Packard, Bangalore

May 2009 – Jun 2010 Bangalore, India

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